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• Notes：When you buy products pls see the detail first:

1. About The Product Packaging (No free Gift Box Packaging)

   We will provide you with free packaging,Usually we use Poly Bubble Mailers.Poly Bubble Mailers not only help protect your goods from moisture and provide security during shipping, but also they are an affordable way to save much mailing cost.

2. About Gift Box Packaging（We not provide free Gift Box packaging）

   Normally,Gift Box packing charge is not included in the Product price. We Can provide you Gift Box，But Gift box packaging incurs additional purchase and shipping costs.（If you need a gift box, you need to pay extra）

3. About The ProductCustoms & Taxes

   We does not accept returning packages for the reason of non-payment of customs duties. If the package is returned, the return will be entirely at the customer's expense.We are the exporter; All parcels will be shipped under "DDU/DAP" incoterm.

   The customer is considered as the importer by the law of his country. All our exported products are sold on China soil; therefore, they comply with the legislation of China. It is the customer's responsibility to verify that purchases comply with the laws of his or her country of residence. It is the customer's responsibility to provide all materials his country's customs might ask for clearance (which, practically, rarely happens).

   Applicable VAT (Consumer tax)

   Tax free or tax due

   Import from China may be subject to different charges when the package arrives in the country of destination. These fees must be paid by the recipient. We have no control over taxation and cannot predict their amount or their particular application. Please contact the customs office in your country for more information. Some local carriers might charge additional fees when perceiving VAT and customs duty, such as handling fees.

   Calculation: (Value of products + shipping fees) x VAT rate = applicable VAT.

   Fees and applicable customs taxes

   Customs duty

   On packages declared over a certain amount (150€ in Europe, US $800 in the US), customs duty can be charged. Customs duty is a tax for which the amount depends on the item's category. As the rate depends on the country and the product type, please contact the customs office in your country for more information.

   Calculation: Value of products x customs tax rate = applicable taxes

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Buying the perfect gift is not always an easy task

We, of course, allow returns and exchanges as any online shop does. Returns for international orders – this may sound a little complicated, but we are here to help, explaining you the whole procedure in detail.

Return policy:

(1)Inspect all orders immediately upon arrival. Please do not sign up the order of the goods if you find any damage of thepackage. If there is any damage of the package, after carriers verify the incidents, please send us the photos of the damaged shipment, we will feedback to you soon whether we send you a replacement or refund to you

(2)If the product is defective, please notify us within 72 hours of receipt.

(3)All product must be returned in their original package condition,and the product have not be used,installed or modified in any way, in order to qualify for a refund or exchange of goods.

1. Before shipping: Order cancellations & Refunds

   Practically, orders for in stock products placed during business hours they will be prepared and shipped within an hour or two.If your order has already been processed （ shipped), it cannot be modified, nor canceled.

   If your order not been processed （ shipped), we will accept order cancellation as far as the request is made before shipped.

   At the end, it will always be a matter of how far your order has been processed. Even outside of the conditions above, if we can still cancel your order, we will. Just keep in mind that it might not possible.

   As far as the order can be canceled, we will refund it 100% within 7-15 business day.（It depends on the processing speed of the bank）

2. After shipping: Cancelation, Returns & Refunds

   You have 15 calendar days from the day you received your order. To be eligible for a return, your item must be unused and in the same condition as that in which you received it. It must also be returned in the original packaging. Any item not in its original condition, damaged, or with missing parts for reasons other than an error from us can not be returned.

   We provide Free Return，Return for any reason within 15 days.

   Please refer ：

   https://www.aliexpress.com/p/buyerprotection/index.html?spm=a2g0o.detail.1000016.2.52c37119ee5SeJ#17

   Bounced (no longer at the address shown) and unclaimed packages, as well as parcels returned due to an erroneous delivery address or a refusal to pay customs taxes will not receive any refund and reshipment will be fully to the expense of the client.

3. Returns if you received the wrong or defect product

   Return the wrong product

   First of all, please accept our deepest apologies for our mistake and be sure we will do our best to have this corrected as soon as possible.

   Before proceeding to any return procedure, we will ask you a few questions and most likely request some pictures of the concerning product. First of all, please understand that we do not doubt your sincerity. However, in some cases, it happened to be e.g. a simple misunderstanding, often because information we provide on our site are not precise enought or have not been read carefully. Getting a clear idea of what the problem with the product is, helps to avoid a return process and the thereby incurring costs, that in such a case would be entirely at the customer's expense. And in case we made a mistake, having as much details as possible allows us to act fast, revise our logistic processes and avoid making the same mistake again.

   Once you went through all these information, and you think we really did a mistake, please contact us. From there, the procedure is as follows.

   Claim procedure

   1.We will ask for a picture of the product to confirm or not our mistake.

   2.Once the error is confirmed, and depending on the product's nature and your expectations, we will either offer a partial / full refund, or a replacement. We may ask you to return the product or not.

   3.If we require the product to be returned, you will have to ship the item with the carrier we will indicate (depending on your country), at your own cost and we will then refund the cost of the return once you have sent us the receipt with the exact amount charged.

   As much as we would like to be able to send you a carrier and avoid any further inconvenience, there is no such service available with any carrier. We have no other choice but to ask you to return the product at your own cost and refund them in a further step. This is why, is some cases, we may not even ask you to send it back.