Customer questions & answers
1.Question:About shipping
Answer:we have big factory in china,it produce by ourself.,the orders would be processed and sent out in 24 hours in usual, many of countries can arrived within 25days, International buyers please note: Delivery time depends on destination and other factors, it maybe shipping delay,please be patient for the arrival
2.Question:if the painting with frame?
Answer:no frame,To keep down the shipping cost and avoid the frame damaged on shipping, this canvas painting is without inside and outside frame but we have diy frames , here is the frames link:
3.Question: Is custom printing supported?
Answer: Yes, we support custom printing, you can provide your high- definition pictures to me, I will produce high-quality paintings for you, this is customized size link:
4. Question: Does the canvas contain white borders?
Answer: In order to make it easier for customers to make frames, we reserve a white edge of 3-5cm width for customers by default. If you do not needn’t white edge, please contact us.
5.Question:about product
Answer: We have advanced & environmental-friendly system,painting print by machines.the material is canvas.It is Environmentally friendly product.As the lighting effects, the color of objects maybe a little different from pictures.color of pictures may vary by different monitor setting.All of our items are hand-sewn and customer tailored,the finished may vary by approximately , 1-2cm
in the specified measurements
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